Apparently I am about to re-visit a level of pissed off I haven't been to in a while, as it appears someone in the hotel staff helped themselves to my ipod charger today...
Spoke with the manager first thing this morning, as did another guy who had the same thing happen.
End of the day result - housekeeper involved fired, both chargers replaced, free meal on them, and voluminous apologies.
I can't ask for anything more than that - they aggressively addressed the problem once aware of it, and did their best to make it right. Well done.
Just a few ramblings from a confused guy. Former military, former cop. Husband. Father. Student. Role playing gamer, on intermittent weeks. Avid reader. Internet addict. Small "l" libertarian. Too many others to mention. The views and opinions expressed herein are my own, and do not reflect those of any official agency or government or species. Names have been changed to protect the guilty; God protects the innocent as a matter of course.
“May have been the losing side. Still not convinced it was the wrong one.”
"This report is maybe 12-years-old. Parliament buried it, and it stayed buried till River dug it up. This is what they feared she knew. And they were right to fear because there's a whole universe of folk who are gonna know it, too. They're gonna see it. Somebody has to speak for these people. You all got on this boat for different reasons, but you all come to the same place. So now I'm asking more of you than I have before. Maybe all. Sure as I know anything I know this, they will try again. Maybe on another world, maybe on this very ground swept clean. A year from now, 10, they'll swing back to the belief that they can make people . . . better. And I do not hold to that. So no more running. I aim to misbehave." ~ Captain Malcom Reynolds
Monday, March 1, 2010
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I've only had something like that happen once.
"Hello, Mr. Hotel Manager? XXXX turned up missing from my room today. In fifteen minutes I'll be asking the police to come pay a visit. During that time I'll be setting up a camera and preparing a video blog post about the theft. If it turns up before then, please let me know".
It turned up.
Are you freakin' kidding me?!? Oh, I would be PISSED!!! Who the heck steals from a cop at a hotel?!?
Yep, I'd have the suggested conversation w/ the manager. Good grief.
Glad to hear things worked out. And glad to hear that housekeeper was fired!!
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