Apparently I am about to re-visit a level of pissed off I haven't been to in a while, as it appears someone in the hotel staff helped themselves to my ipod charger today...
**UPDATE**
Spoke with the manager first thing this morning, as did another guy who had the same thing happen.
End of the day result - housekeeper involved fired, both chargers replaced, free meal on them, and voluminous apologies.
I can't ask for anything more than that - they aggressively addressed the problem once aware of it, and did their best to make it right. Well done.
4 comments:
I've only had something like that happen once.
"Hello, Mr. Hotel Manager? XXXX turned up missing from my room today. In fifteen minutes I'll be asking the police to come pay a visit. During that time I'll be setting up a camera and preparing a video blog post about the theft. If it turns up before then, please let me know".
It turned up.
Are you freakin' kidding me?!? Oh, I would be PISSED!!! Who the heck steals from a cop at a hotel?!?
Yep, I'd have the suggested conversation w/ the manager. Good grief.
Glad to hear things worked out. And glad to hear that housekeeper was fired!!
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